Who wears Penelope Barnhill Jewellery?
Penelope‘s youngest customer to commission work was 6 years old and her most mature customer to date aged 97. Her work has appeared on both the red carpet and silver screen.

Who makes the jewellery and where?
Every single piece is hand made and finished by Penelope in New Zealand.  Penelope rarely casts pieces so every item is unique and not made from a mould or standard pattern. Some setting is outsourced by a professional setter with over 30 years experience.

Personal guarantee
Penelope guarantees her work for all her working life. She takes great care to ensure every piece is hand made to a high standard and free from faults. She will personally undertake to repair at no charge any faulty workwomanship. Naturally this excludes everyday normal wear and tear or damage due to accidental mishap. If you damage your Penelope Barnhill jewellery please ask if it can be repaired via a stockist or directly through Penelope.

Care and cleaning of your jewellery
By soaking in water with liquid soap and brushing with a soft toothbrush. There are other techniques for different finishes, please ask if you are unsure. If you would like an item cleaned contact Penelope directly or approach one of her stockists. There is no charge but supplying return post is appreciated. Please do not give your precious piece to a jeweller who suggests ultrasonic cleaning, several pieces have been badly damaged by this process.

How do I commission a customer made piece and how long does it take?
Depending on the complexity of the piece once you have decided on it can take between one to eight weeks. Commissioning a bespoke piece is a lot of fun, you get to choose every step of the way. If you are looking for a ring firstly your finger size needs to be provided before prices can be discussed, it is also helpful to know your budget. Many commissions are completed over the internet without visiting the studio. Contact Penelope directly or one of her stockists.

How do I get my ring size?
Any jeweller should be able to measure you using wheatshef sizers. If you want a wide ring use wide sizers and narrow for a thin ring. We have some creative methods should you wish to obtain a ring size discretely. If you wish to propose but are unsure what ring to purchase we can also assist with a temporary ring.

Why are there no prices on this site?
We have provided you with a basic guide on pricing which hopefully assists you. Because every item is handmade and metal is priced by weight there can be variations. If gemstones are involved prices can fluctuate if you require a gem sourced. Hopefully the basic guide will help you with your budget. There are no prices in the bespoke section naturally, all commissions are strictly private.

Do you remodel jewellery or do repairs?
It is possible to recycle some pieces. No repairs of other jewellers work sorry.

Shipping
No problem to ship throughout New Zealand or work wide.

Is this your full portfolio?
No, what you see on this site is a tiny selection of current work. More images are available.

What materials do you use?
Sterling silver, fine silver, copper, brass and 9ct, 14ct, 18ct in yellow, rose and white gold, 22ct and 24ct yellow gold. Penelope also works with glass, dried roses and a multitude gemstones.

Do you provide valuations?
You will receive an invoice and a current replacement valuation when you purchase a piece. Penelope can provide a current retail replacement valuation for your insurance company should you lose a piece.